Shipping Policy

Items are shipped within 2-4 business days from order placement. Made to order item processing times are listed under those product listings. 

Please note that we are not responsible for lost or stolen packages.  If an item is marked "delivered" but you have not received it, check with your neighbors or the surrounding area. Once an item is marked delivered by the carrier, contact your local post office/carrier if you did not receive your items.  

Please note we are not responsible for mistakes or damage to orders by the carrier, incorrect addresses given by customers, or lost or stolen packages. 

Please contact ashley@biasandsparkstudio.com with any questions.